Starting this evening, we will no longer offer after hour appointments. Our office will close at 5pm on weekdays. We will still offer appointments on the Saturday and Sunday from 9am-2pm. We are still not currently accepting walk-in appointments. Thank you for your understanding as we go through this challenging time.
For the continued health of our patients, starting the week of March 16, 2020 we are continuing to not accept walk-in appointments. We have also changed our schedule to see all of our well patient appointments in the morning until 2:30pm At 2:40pm each day we will start seeing our sick visits. We ask that no patients or family members with cough and fever come in during our well patient visits. If you have any questions or to schedule an appointment please call us at 919-942-4173. We will keep you updated with any other changes as they occur. Thank you for understanding during this every changing time.
Until further notice, we are NOT accepting walk-in appointments in either of our offices. Please call us at 919-942-4173 to schedule all appointments. Thank you!
Chapel Hill Pediatrics Coronavirus Information
Many of you have questions and concerns about the new coronavirus infection, also known as COVID-19.
At Chapel Hill Pediatrics, we are closely monitoring this rapidly changing situation in order to provide you with up to date, accurate information along with the very best care.
We are also going to help you protect yourselves and your families as we protect our patients and staff.
COVID-19: A Novel (new) Coronavirus
Coronaviruses are a family of viruses that commonly cause mild or moderate illness such as the common cold. At some point in our lives, almost all of us get infected with a virus in this family.
COVID-19 is a new strain of coronavirus that had not previously caused illness or infection in humans. However, now it has become capable of infecting humans. It was first discovered in China in December of 2019 and has now spread internationally, including to the United States and North Carolina.
National, state and local health officials are actively investigating this virus and learning more about its impact. While we know that it is contagious, children do not seem to be at higher risk for severe disease. In fact, children who tested positive in China had mild illnesses.
Symptoms of COVID-19 range from mild to severe and include: fever, cough, shortness of breath, body aches, fatigue, sore throat, headache and diarrhea.
What we are doing
Chapel Hill Pediatrics has implemented a screening process based on the Centers for Disease Control (CDC) recommendations. When you call to make any type of appointment, you will be asked the following:
- Does your child have fever OR respiratory symptoms such as cough or shortness of breath?
- Has your child traveled to an infected geographic area within the past 14 days?
- Has your child had close contact with a person known to have COVID-19?
These questions will help us determine whether you should be seen in our clinic, in an emergency room or if it is best for you to remain at home. Some responses will warrant further discussion with a physician who will determine the best way to provide care for your child.
If you arrive at our office and are found to meet the above criteria, you will be asked to return to your car and call our office for a telephone assessment. Our physicians will then determine the next steps in your evaluation.
At this time, testing is available on a limited basis for patients based on the CDC recommendations. Persons are not tested who do not have symptoms. Decisions about testing will be made on a case-by-case basis.
If you or your child has been in close contact with a person who has tested positive for COVID-19, or you are concerned about your child’s symptoms, please call us immediately at 919-942-4173.
What you should do to protect your family
Currently, there is no vaccine to prevent COVID-19. The best way to prevent infection is to avoid exposure to the virus.
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use hand sanitizer that is 60% or higher alcohol-based
- Avoid touching your eyes, nose and mouth with unwashed hands
- Keep your children away from others who are sick
- Keep your children home if they are sick
- Teach your children to cough and sneeze into a tissue (and throw it away after each use) or cough and sneeze into their elbow or arm, not into their hands
- Clean and disinfect your household surfaces and objects
- Limit the number of caregivers bringing your child to the office
- Bring only your child with an appointment to the office, no siblings, when possible
- Caregivers over 60 years old should avoid the office unless there is absolutely no alternative
Further questions/additional information
We will continue to update our posted information as new updates and instructions become available. You can check our website and call our office to speak to one of our advice nurses during office hours if you have specific questions about your child’s health. Please remember that we have a high call volume and we are working diligently to respond in as timely a manner as possible.
If you have general questions or concerns about COVID-19, the North Carolina Division of Public Health has established a call line at 1-866-462-3821 to address general questions about coronavirus from the public.
Additional resource links are below.
Thank you for entrusting your child’s care to Chapel Hill Pediatrics & Adolescents.
NC Department of Health and Human Services
Centers for Disease Control
Chapel Hill Pediatrics is aware that there is heightened concern for the potential spread of the 2019 Novel Coronavirus within the United States. To date, there are no known cases of the disease in North Carolina. We are closely monitoring the health alerts and following the infection surveillance and prevention recommendations from the Centers for Disease Control (CDC). Continue to practice good hand washing routines and return to our website and Facebook for updates regarding this infection.
Links to local Health Departments
Orange County: https://www.orangecountync.gov/204/Health-Department
Durham County: https://www.dcopublichealth.org/
Chatham County: https://www.chathamnc.org/services/health/coronavirus/