Chapel Hill Pediatrics has increased hours on weekdays, with phone lines open from 7 am to 7 pm Monday through Thursday and 7 am to 6 pm on Friday. Weekends remain at a reduced schedule of 9 am to 12 noon Saturday and Sunday.
Call in to schedule telehealth visits or in person annual physical appointments. COVID19 safety protocols are still in effect–please see the posting in “Health News and Updates” or talk to your scheduler for details.
GREETINGS! CHAPEL HILL
Coronavirus Covid-19 has been keeping all of us at CHP on our toes working to
ensure the well-being and safety of our patients! Working within the parameters
of transition and change is the norm as we strive to balance
recommendations designed to support our patients and their families. We are in
uncharted territory as we move forward. Our goal is to stay informed and put
scientifically based knowledge into action that will elevate our compassionate
pediatric care — the hallmark of our clinic’s desire to offer “more than
mid-March, as we prepared for the unknown threat that Covid-19 would bring, we
delayed many appointments. We know that rescheduling these appointments is challenging
to all involved, so we appreciated your understanding then and ask for that
of Pediatrics (AAP) and the Centers for Disease Control (CDC) have recommended
that Pediatric Well-Child Care be continued when provided within Covid-19
safety guidelines. Falling behind on routine care increases the risk of
negative consequences involving growth, development, vaccine protection,
emotional health, and physical well-being. These consequences affect young and
older patients as well as those involved in athletics.
thoughtful deliberation and planning, we believe that we can begin safely
rescheduling well-child visits and physical examinations.
We ask that
you comply with and support our adjustments to enhance safety as follows:
- Every person will be screened for
symptoms via questions and temperature checks before entering our offices,
- Face coverings are required for
everyone above 3 years.
- We will have separate exam rooms and
pods for well children versus sick visits.
- The MDs seeing children with
respiratory symptoms will wear PPE and will not be assigned to see well
children on that same day. Sick children
may be seen in their cars in the parking lot.
- All MDs and nurses will wear face
coverings and gloves.
- Toys and books have been removed from
exam rooms. However, parents can bring children’s personal items from home.
- Appointment times will be staggered
to support social distancing.
- Topics outside of the well child
physical exam such as ADHD medicine checks, allergies, asthma, constipation,
atypical sleep patterns, headaches, etc. may be scheduled for telehealth
appointments to allow for thoroughness and respect for social distancing.
- We have amplified triage and exam
room cleaning between appointments. Furthermore, a professional cleaning group
will be deep cleaning the office every night.
- Your vehicle in our parking lot will
serve as the “waiting room.” Please check in via phone by dialing 919-942-4173
and alerting our office staff of your arrival.
- A nurse or MD will call to gather
pre-visit details before you enter the office.
- One caregiver is invited to join each patient
(one month and older) for a scheduled appointment in the office. Infants less
than one month may have two adults accompanying.
- Hand sanitizers and washing stations
are available in each exam room.
doctors, and other staff members recognize the toll that social distancing has
taken on everyone, and we are confident that this preventative mandate has been
protective and is reducing transmission of COVID-19. Therefore, we encourage
families to respect this distancing. Please be assured that Chapel Hill
Pediatrics will continue to protect children and families during this
challenging and unprecedented time. We welcome any suggestions you may have.