New Year’s Holiday Hours

For the upcoming holidays, our Chapel Hill office will be open every day. On New Year’s Eve (Thursday, December 31st), we will have shortened hours. We will be available by phone starting at 7:15 am and will have same day urgent care appointments available. We will likely close around 12 noon and will not have after hours urgent care. On New Year’s Day (Friday, January 1st) we will have appointments available for urgent sick visits from 9:00 am to 12:00 noon. Please call our office starting at 8:30 am to set a telehealth appointment if needed. The office will open for normal 9:00 am to 12:00 noon urgent care on Saturday and Sunday.

Our Durham office will be closed on Friday, January 1st. The Durham office will reopen on Monday, January 4th with normal business hours.

When both of our offices are closed for appointments, we do offer advice nurse services. To reach the advice nurse, call the main office number and follow the prompts. Please be aware there is a charge for advice nurse calls when the office is closed.

Holiday Hours

For the upcoming holidays, our Chapel Hill office will be open every day. On Christmas Eve (Thursday, December 24th), we will have shortened hours. We will be available by phone starting at 7:15 am and will have same day urgent care appointments available. We will likely close around 12 noon and will not have after hours urgent care. On Christmas Day (Friday, December 25th) we will have appointments available for urgent sick visits from 9:00 am to 11:00 am. Please call our office during those hours to set a telehealth appointment if needed. The office will open for normal 9:00 am to 12:00 noon urgent care on Saturday and Sunday.

Our Durham office is closed for the week starting Monday, December 21st. The Durham office will reopen on Monday, December 28th with normal business hours.

When both of our offices are closed for appointments, we do offer advice nurse services. To reach the advice nurse, call the main office number and follow the prompts. Please be aware there is a charge for advice nurse calls when the office is closed.

Thursday, December 17th

Both the Chapel Hill and Durham offices will be closed today, Thursday the 17th, from 12 noon until 1:30 pm. If you are having a true medical emergency at that time, call 911. If you are in need of urgent medical advice, our nurse triage service will be available at that time. Please be aware there is a $16 charge per call, similar to after hours advice calls. At 1:30 pm, our offices will reopen with all regular departments and services available!

Introducing a New Patient Portal!

Exciting News from CHP-A: NEW patient friendly PORTAL arrives Wed. Dec. 23rd.
Details:
a) Dec 8th, access ENDS to Medfusion, our current portal.
b) During transition (Dec 8 to 23rd) we ask for your patience as we rely on work arounds for sending secure messages
c) Please kindly bear with us as we work to improve our communication to families relying on our ‘team’ to provide ‘more than medicine’!

Important Reminders for Appointments During COVID.

To help mitigate these risks we are tightening efforts to protect you, your children and our Chapel Hill Pediatric employees.

Please respect:

#1 One parent with child during appointment (face coverings required if 3 years and older)

#2 Limit of one child (scheduled patient) in room during appointment (siblings joining is strongly discouraged)

#3 Request that well child appointments be rescheduled if your child is less than 14 days from close exposure to person with positive COVID-19 test and/or if your child has symptoms of a COVID like illness.

Together we can & must tame the spread of this virus.

COVID–the risks are REAL!