For life-threatening emergencies we recommend that you dial 911.

All calls during the hours of 8:00am-7:00pm Monday-Friday, 8:00am-noon Saturday, and 11:00am-2:00pm Sunday should be directed to our office(s).

For questions or concerns that arise outside of the hours listed above and cannot wait until the office re-opens we have an answering service ready to take your call. The nurse responding to a call will listen to the concern and provide a recommended course. The pediatrician on-call will be contacted if the nurse feels the decision making process requires physician input or if the pediatric protocol directs a pediatrician be involved.

The number to call is 1-866-437-4425. Please note the time you call and if a return call is delayed beyond what you believe is reasonable please call again.

The fees for “After Hours” nurse triage phone calls are as follows:

Within North Carolina:

• $14/call evenings and weekends
• $35/call on all holidays
• Fees waived for infants less than 60 days old

Out of State:

• $35/call evenings and weekends
• $45/call holidays